apple mail preferences unable to set incoming server

Apple Mail Preferences Unable to Set Incoming Server: Troubleshooting Tips and Solutions

Are you experiencing issues with setting up your incoming mail server in Apple Mail? You're not alone. Many users have reported this frustrating problem, particularly on MacBook Pros. If you've tried the usual troubleshooting steps without success, don't worry – we've got you covered.

The first step is to ensure that your Outgoing (SMTP) and Incoming (IMAP) ports are set correctly. Try changing the Outgoing Mail Server (SMTP) Port to 465 and the Incoming Mail Server (IMAP) Port to 993. Additionally, uncheck 'Automatically manage connections settings' for both servers.

Next, verify that your server hostnames are correct. Make sure the Outgoing Mail Server (SMTP) Host Name is set correctly, as well as the Incoming Mail Server (IMAP) Host Name. Also, ensure that you're using your full email address as the username for both servers.

Another crucial step is to check your mailbox behaviors. Go to the Mailbox Behaviors tab and verify that your Drafts, Sent Items, Spam, and Trash mailboxes are set up correctly. Ensure they're selected from the Xplore account you created (not 'On My Mac').

If you've already set up your email account, try selecting it and entering your name, full email address, and password to sign in. If not, follow the prompts to set up your account when you first open Mail.

Unfortunately, even after trying these troubleshooting steps, some users may still experience issues with setting up their incoming mail server. In this case, the Apple Support Group recommends rebuilding your mailboxes, deleting and re-entering your mail accounts, or performing a clean install of High Sierra.

One user reported that they continued to experience problems with attachments, even after a clean install of High Sierra. In this case, try scrolling down to the bottom of the Mail settings page and clicking 'Add Other Account...' from the list. If you're still having trouble, click on 'Mail' and then 'Add Account...' to access the setup screen.

In conclusion, setting up your incoming mail server in Apple Mail can be a frustrating experience, but by following these troubleshooting tips and solutions, you should be able to resolve the issue and get back to receiving emails with attachments.

Apple mail preferences unable to set incoming server